Terms & Conditions

Terms of Use

Welcome to the Imex Furniture website. By using the Imex Furniture website, you are agreeing to its Terms of Use (explained below), Privacy Policy and all disclaimers and terms and conditions that appear elsewhere on the Imex Furniture website. The policies of Imex Furniture retail stores may differ from those applicable to your use of the Imex Furniture website.

Imex Furniture reserves the right to make changes to the Imex Furniture website and its Terms of Use at any time. Each time you use the Imex Furniture website, you should visit and review the current Terms of Use and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Imex Furniture website, its content or Terms of Use, you agree that your sole and exclusive remedy is to discontinue using the Imex Furniture website.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Disclaimers and Limitation of Liability

By using the Imex Furniture website, you expressly agree that use of the Imex Furniture website is at your sole risk. The Imex Furniture website is provided on an "as is" and "as available" basis. Neither Imex Furniture nor its parent company, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively "Associates") warrant that use of the Imex Furniture website will be uninterrupted or error free. Neither Imex Furniture nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Imex Furniture site or the products or services offered for sale on the Imex Furniture website. Imex Furniture and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Imex Furniture or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Mohawk Furniture or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Imex Furniture website, including but not limited to reliance by you on any information obtained from the Imex Furniture website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Imex Furniture has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Imex Furniture website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Product Display/Colors

The Imex Furniture website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Imex Furniture reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Imex Furniture will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Product Availability

Upon receipt of your order or inquiry, we offer no specific guarantee of stock availability. Supply from manufacturers, customer demand and unforeseen acts of nature can all inhibit product availability. We take every reasonable precaution to ensure that all of the products displayed on our website and in our showrooms are in stock and available.

Pricing Policy

Unless otherwise noted, prices on the Imex Furniture website are listed at our Everyday Selling Price - generally consistent with our showroom pricing but may vary. Prices are subject to change and are nonnegotiable.

Lowest Price Guarantee

Thanks to our volume buying power, we're able to offer you high-quality home furnishings at the lowest prices guaranteed. If within 30 days of delivery you find the same brand and model advertised at a lower price by a local competitor, we'll gladly refund the difference plus an additional 5% of the difference! Our guarantee applies to the product price of items purchased at Imex Furniture and does not apply to services; special orders; manufacturers' restrictions; ad errors; competitors' one-of-a-kind, limited-quantity offers; closeouts; buying groups; manufacturers' rebates; gift with purchase; or prices from unauthorized dealers.

Sales Tax

Imex Furniture collects applicable sales taxes in New York.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order nor does it constitute confirmation of our offer to sell. The Imex Furniture website reserves the right at any time after receipt of your order to accept or decline your order for any reason.


Merchandise received in good condition is not returnable or cancelable. No refunds are available.

Copyright and Trademarks Notice

All of the content you see on this website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Mohawk Furniture, one of its affiliates or by third parties who have licensed their materials to Mohawk Furniture. The entire content of the myimexfurniture.com website is copyrighted as a collective work under U.S. copyright laws, and Imex Furniture owns a copyright in the selection, coordination, arrangement and enhancement of the content. The content of the myimexfurniture.com website and the site as a whole are intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the content provided you (1) only use these content copies for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media and (3) do not modify or alter the content in any way or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Imex Furniture reserves complete title and full intellectual property rights in any content you download from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from Imex Furniture.


We welcome your comments regarding the ImexFurniture.com website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to myimexfurniture.com shall be and remain the exclusive property of Imex Furniture. Your submission of any such Comments shall constitute an assignment to Imex Furniture of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Imex Furniture will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Links to Other Web Sites and Services

This site may contain links to other websites that are not under the control of Imex Furniture. Imex Furniture has no responsibility for the linked websites nor does it necessarily endorse the linked websites. Imex Furniture provides the links solely for your convenience and informational purposes.

Privacy Policy

Imex Furniture respects and shares your privacy concerns. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices. Please read our Privacy Policy for more details.

Termination of Use

Imex Furniture may, in its sole discretion, terminate your account or your use of the Imex Furniture website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Imex Furniture reserves the right to change, suspend or discontinue all or any aspects of the Imex Furniture website at anytime without prior notice.